About Our Hospital
Our Mission
We provide innovative, accessible, safe, and quality primary health care services for the residents of the Eastern Counties in both official languages.
Our Vision
Hôpital Glengarry Memorial Hospital will be the health care provider and employer of choice in its service area. We:
- Provide individualized care
- Recognize the value of each employee
- Promote and encourage a team approach
- Develop and maintain expertise
- Achieve financial strength and balance
- Exercise prudent and ethical behavior
- Contribute to the improvement of the health status of our community
OUR WORKPLACE VALUES
Hôpital Glengarry Memorial Hospital provides a safe, professional workplace built on six key values:
- Integrity: We create and maintain an atmosphere of reliability, honesty, and confidentiality. We provide care that is both ethical and fair; not varying in quality because of personal characteristics, such as gender, ethnicity, geographic location, and socio-economic status.
- Respect: We treat everyone with courtesy, honor, and dignity, accepting and valuing each individual. We provide care that is respectful of and responsive to individual patient preferences, needs, and values, and ensure that patient values guide all clinical decisions.
- Quality & Safety: We make a commitment to achieve excellence by providing services in a timely, efficient, safe, and accurate manner through ongoing evaluation for improvement. We diligently maintain high standards by performing our duties safely, with expertise and good judgment.
- Ownership: We work to reduce delays for those who receive and give care, and use of equipment, supplies, ideas, and energy. We seek to apply our financial resources for the maximum benefit of our community.
- Community: We support a network with health partners who have pride in sharing and working for common goals that result in improved patient results.
- Privacy: We protect the privacy, confidentiality, and security of all personal health information to which we are entrusted.
