Fees for FIPPA Requests

1. The $5.00 request fee is mandatory and non-refundable. 
2. HGMH is permitted to charge certain fees in connection with responding to a Freedom of Information (FOI) request. Section 57(1) of FIPPA outlines those costs incurred by the hospital that can be charged to the requester as fees, namely:
   1. the cost of every hour of manual search required to locate a record;
   2. the cost of preparing the record for disclosure;
   3. computer and other costs incurred in locating, retrieving, processing and copying a record;
   4. shipping costs; and
   5. any other costs incurred in responding to a request for access to a record.
3. A fee estimate will be provided to the requester if the costs exceed $25. 
4. The requester will be asked to pay a deposit of 50% on a fee estimate over $100 before the Hospital continues to process the request.
5. HGMH will inform you whether any exclusions/exemptions under FIPPA apply to requested records to enable you to make an informed decision on whether to proceed with the request or not. 
6. Before you view or receive requested record(s), you will be asked to pay all applicable fees.
7. Payment of fees may be made with cash, debit or credit card.