Arriving at the Hospital

women in a seated fitness class

All personal information (necessary for hospital and government records) will be considered strictly confidential. It is important that you make staff aware if you have an Advance Directive / Living Will or if you have been in a hospital out-of-province during the past year.

Hospital wrist identification bracelets are used for all patients.


Our Patient Registration Staff will make every effort to provide you with the type of accommodation you request. Our hospital provides standard ward, semi-private, and private rooms. Semi-private and private rooms (if requested by you) do cost more and must be paid by you or your insurance company.

If you have insurance coverage, please let our staff know. During your stay, you may be admitted to a mixed gender room.

What to bring

  • Ontario Health Card

  • Other Health Insurance Card

  • Medications

  • Advance Directives / Living Will

Personal Items

You should bring only necessary personal toilet articles such as a toothbrush, toothpaste, denture cream, comb and brush, shaving items, or cosmetics

No scented products, please. Although the hospital provides patient gowns, you may want your own easy-on-and-off pajamas or nightgown together with a bathrobe and non-skid slippers or shoes.


Bring all current prescriptions and non-prescription medications, in their original containers. Some medications are not supplied by the hospital and you may be required to supply your own. Any medications required during your stay will be prescribed by your doctor and will be brought to you by your nurse.

Please tell your doctor and nurse if you are allergic to any medications or suffer from any other allergies. If you have any questions about your medications, your doctor, nurse, or hospital's pharmacy staff will assist you.

What not to bring

Please do not bring: valuable papers or documents, scented personal care products, items of sentimental value, jewellery or expensive clothing, large amounts of cash, alcoholic beverages, or plug-in appliances unless otherwise approved by staff. The hospital will not accept responsibility for patients' personal items and valuables.

Meet your health care team

  • Nurses
  • Physicians
  • Dietitian
  • Home care planners
  • Laboratory technicians
  • Diagnostic imaging team
  • Occupational therapist
  • Pharmacist
  • Physiotherapists
  • Occupational therapy / physiotherapy assistant
  • Activity coordinator
  • Personal support workers
  • Respiratory therapist
  • Speech-language pathologist
  • Student nurses
  • Clergy / pastoral / spiritual care
  • Palliative care volunteers

Ambulance services

Transfers by ambulance between hospitals or between hospitals and nursing homes are at no charge. All other ambulance services are subject to a fee. Patients of the Community Care Access Centre (CCAC) may be eligible to have their ambulance fees paid by the CCAC. Please contact your CCAC caseworker for further information.

Complimentary newspapers

The Glengarry News is available weekly. These papers are distributed to inpatients in the morning.

Spiritual Care

Specially trained members of the Auxiliary attend to the emotional and spiritual needs of the patients and their families. They visit twice weekly.


Telephones are available in all patient rooms. Dial “8” to reach an outside line. Long distance calls are not permitted.


TV rental is available for all patients; arrangements can be made through the Information Business Office. Patients desiring to rent a TV will be required to use headsets. A television is provided in the activity room during restricted hours.


All valuables must be kept at home. The Hospital is not responsible for the loss or damage of any personal items (e.g.: hearing aids, laptops).

Contact Us
Hôpital Glengarry Memorial Hospital
20260 County Road 43
Alexandria, Ontario K0C 1A0

© 2018 Hôpital Glengarry Memorial Hospital, 20260 County Road 43 Alexandria, Ontario K0C 1A0

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